ORGANIZATIONAL CONFLICT DESTROYS CAREERS, AND PROJECTS!
WHAT IS CONFLICT?
Conflict is the indicator for a need of systemic level change in any organization. It needs to be recognized, not ignored, and processed. In this way, offering a shared frame for discussion of competing needs, its potential for escalation is contained. Workers don't need to escalate conflictive positions when there is a positive conversation about everybody's needs ongoing.
Managing conflict in a realistic and sensitive way is a basic business skill. In a complex service economy where diversity, teamwork and creativity are prized, a manager needs to be able to generate consensus on a daily basis.
Mishandled conflict can destroy careers, generate growing costs in different areas and force employees to work in a toxic environment filled with anger and paranoia.
The win-lose organizational conflict may have some of the following negative effects:
Divert time and energy from the main issues; information is blocked or controlled
Delay decisions and create deadlocks; loyalty is constrained;
Drive non aggressive members out or resign from committees
Produce win-lose mindsets, blocking exploration alternatives
Decrease or destroy sensitivity; incline underdogs to sabotage
Leave losers resentful; generate anger and divisions.
Blocks cooperation and motivates towards personal abuse
When conflict is destructive, managers need to understand what happens and be able to do some intervention fast. A rational process for dealing with the conflict should be programmed, including exploration of parties' needs together with organizational demands.
Such a process should include a planned action response on the part of the manager, based on a set of conflict resolution skills already accepted in the management field. If the manager needs conflict skills training or conflict coaching, then the organization has to step in and provide this basic part of the manager's leadership package. It could also include training in managerial mediation.
WHAT IS CONFLICT COACHING?
Is a one on one process to support a manager's ability to recognize, manage and prevent interpersonal and organizational conflicts.
Is a tool to guarantee efficient project management, without being derailed by factions fighting each other, groups hostility and lack of compliance.
Provides rapid and focused help by different means: in-person, over the phone, or on web room.
NEED to know more? WHAT IS CONFLICT COACHING is HERE:
PLease,
